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Postage & Shipping HEADING_TITLE

Availability.

Working with Horse Racing Prints each fine art print is printed on-demand and hence we are able to offer all these images in all these options and different sizes at all times.  On the odd occasion that an image file is corrupted, we address this immediately and then print orders as normal.

Shipping to an Addresses Other than Your Own.

You can send a delivery to someone else - when you get to the checkout page 'Delivery Details' simply fill out the address you would like your order sent to as well as your own billing address (and there is a place for you to leave a message if your order is a gift). Unfortunately we cannot currently deliver to more than one address per order.

You can send products to several different addresses, but they each need to be completed as separate orders with the separate destination addresses specified. When you have completed the first order (including payment), simply click on the 'Continue Shopping' button to make up the order for the second address. When you come to process the second order the computer will have remembered your contact details (but NOT your credit-card number) so that you don't have to waste time filling these in again. A separate delivery charge will be made for each delivery address.

If you register an account (online), you will have the option to store more than one delivery address. When it comes time to checkout your order, you will be able to choose from these pre-defined delivery address entries.

Fine Art Packaging.

We use reinforced cardboard tubes for rolled (unframed) posters and fine art prints on satin, gloss, fine art papers and canvasses.  Frames are packed in thick bubble wrap, boarded on the front to protect against damage to glass/Perspex and placed into a twin - double thickness - walled corrugated box.

As we have said elsewhere we only use clear glass or Perspex.  We have a maximum glass size that we feel can be shipped safely without breakage and above a certain size our technology automatically clicks in to allow Perspex to be selected.  Glass is used for print sizes up to A2 and then Perspex for the larger sizes.

Delivery Methods.

For delivery to United Kingdom addresses we normally use First Class Post for small packages and Parcelforce for rolled prints.  For box canvas and framed prints for delivery to United Kingdom addresses we use overnight couriers.

All overseas orders for sattelite prints - rolled prints, box canvas prints and framed prints - are normally despatched through Fed Ex.

Shipping Costs.

1.  United Kingdom Addresses

ALL DELIVERIES TO UNITED KINGDOM ADDRESSES ARE FREE.

2.  European and Rest of World Deliveries

A postage and packing charge will be added to your order at the checkout and this will depend on the country address to which you have chosen to send your order. In general, shipping costs are determined by:

  • The type of product your order contains.
  • The volumetric size of the packaging for your order
  • The weight of your order.
  • The destination country of the shipment.
  • Below are our current shipping costs for single item orders. If you order more than one item, there is a chance that the combined weight of the order could push it into a higher postage band and slightly increase the postage cost.

    European Union
    SizeFinishCost
    A5, A4, A3All papers£3.00
    A2, A1All papers£3.94
    A1Canvas only£6.17
    A0All papers£8.05
    A4, A3Framed Canvas£8.05
    A2Framed Canvas*£55.23
    A1Framed Canvas*£70.50
    A0Framed Canvas*£94.00

    *Postage costs for these options are high due to the volumetric weight of a large framed canvas print.

    Rest of the World
    SizeFinishCost
    A5, A4, A3All papers£4.35
    A2, A1All papers£5.85
    A1Canvas£8.35
    A0All papers£12.85
    A4, A3Framed Canvas£12.85
    A2Framed Canvas*£72.00
    A1Framed Canvas*£97.00
    A0Framed Canvas*£168.00

    *Postage costs for these options are high due to the volumetric weight of a large framed canvas print (box canvas print).

    Waiting Times.

    Orders are normally despatched within THREE working days from receipt of order.  Please allow longer for box canvas prints and framed prints which because of the additional work involved can take up to TEN working days to despatch.

    Extra time should be allowed at busier times of the year, especially in the period up to Christmas.

    Overseas delivery times will vary greatly. European deliveries are normally within a working week, and all other territories within two working weeks. All packages are sent via air mail, although we can arrange for Express delivery, please contact us for the prices.

    If you have any queries or complaints about shipping and delivery please contact Printree on 01908 363439 or email us at sales@printree.com.

    Value Added Tax (VAT) and TAX.

    All United Kingdom and European Union customers will be charged Value Added Tax (VAT) at the UK prevailing rate.  Currently, this is 17.5 per cent and VAT is included in all the prices you see on this shop. 

    Customers with delivery addresses outside of the European Union will have VAT (17.5%) deducted during the checkout process.  In these cases, the prices visible to you during the selection process will be reduced accordingly as the VAT is deducted.  

    European customers who are VAT registered should contact us with their VAT number and we will deduct the VAT from your invoice or alternatively you can claim it back in your own country.

    Some countries may impose import duties on deliveries from the UK. Customers are responsible for any applicable customs duties or taxes that may be imposed on a delivery in the destination country.

    Delivery Destinations.

    Printree is based in Bletchley Park, Milton Keynes in the United Kingdom, we ship posters, fine art prints, box canvas prints and framed prints to most countries in the world:

    • The USA (except for our National Geographic print site).
    • The European Union: Austria, Belgium, Cyprus, Czech Republic, Denmark, Eire, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Poland, Portugal, Slovakia, Spain, Sweden, and The United Kingdom (England, Scotland, Wales and Northern Ireland).
    • Worldwide: over 200 additional countries including (but not limited to) Argentina, Australia, Bahamas, Bahrain, Barbados, Brazil, Canada, Canary Islands, Channel Islands, Chile, Gibraltar, Hong Kong, Iceland, India, Japan, Jordan, South Korea, Kuwait, Liechtenstein, Malta, Mexico, Monaco, New Zealand, Norway, Oman, Saudi Arabia, Singapore, South Africa, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United States, and Venezuela.